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EAP Telephone Helpline Counsellor – Fareham

Job Posted on by Caroline Farren-Hines

Type of Contract: Permanent

Based At: Fareham

Hours: minimum 18 hours per week

As part of our continued growth, we are looking to appoint Counsellors who will be telephone based, to join our established Employee Assistance Team. We are looking for full-time or part-time applications to work between the hours of 8.30am and 8.30pm, Monday to Sunday. Part-time applications will need to be for a minimum of 18 hours per week.

The role will be based in our Fareham office. Unfortunately, we cannot accommodate home working for this role.

The minimum qualification for this role is a post graduate diploma in Counselling, membership of BACP or BABCP and accredited or working towards accreditation.

The successful candidates will be answering Employee Assistance Programme calls and providing callers with counselling support as well as information, guidance or referral to in-house professionals or external experts for progression.

EAP Telephone Helpline Counsellors are principally responsible for making clinical decisions based on the callers presenting issues and needs and to ensure positive outcomes are achieved by encouraging the most suitable clinical intervention. It is essential that candidates have experience of conducting assessments with clients over the telephone and using an array of assessment tools. They also need be proficient in Microsoft Office packages, including the use of databases.

Company Information

Right Corecare Limited (trading as Workplace Wellness) was established in 1989 and is one of the UKs leading providers of Employee Assistance Programmes. In September 2015, Right Corecare Limited was acquired by RehabWorks Limited, a market leader in the provision of injury management and rehabilitation services.

If you wish to apply for this position, please send a copy of your CV, your BACP/BABCP membership number and a covering letter explaining why the position is of interest to you and why you feel you would be a good candidate for the role.

No agencies please. Previous candidates need not apply.

RehabWorks is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are committed to supporting wellbeing for all employees and are a signatory to the MINDFUL EMPLOYER Charter for Employers who are Positive About Mental Health.

Please note, all applicants must be legally entitled to accept and perform work in the UK.

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