0333 222 0710

Live Better| Feel Better| Work Better

Header Image

Bullying and Harassment a Major Business Worry for Employers

Posted on by Caroline Farren-Hines

In the week that marks Anti-Bullying Week throughout the UK, RehabWorks has launched a Bullying and Harassment workshop, following a popular and successful pilot scheme with one of the UK’s largest central government departments.

We have been delivering interactive and educational sessions on this area for several years, but have recently scaled up our workshop offering in recent months to allow for the growing demand from businesses UK-wide.

Our latest workshop has been rigorously developed with a network of skilled trainers, and pays particular attention to the growing ‘employer fears’ around cyber-bullying in the workplace, as well as more traditionally recognised harassment issues.

Tom Bivins, our Preventative Services Lead, and the practitioner who re-developed the original workshop format, said: “We’ve helped hundreds of employees and managers in recent years who have either encountered bullying in the workplace and want a pathway for resolving the problem, or those who feel they want to prevent a culture of bullying from ever developing.

“What we’ve seen is that in the last 12 months in particular, companies have really started to articulate their fears around this topic, and recognise the financial, legal and moral implications of simply doing nothing.

“The increased demand we’ve seen at RehabWorks led us to explore a new pilot, where we could bring our workshop right up to date for today’s workforce, with a lot of emphasis on proactive role-play, signposting, and detailing the true consequences for an employee’s wellbeing and overall mental health.”

An increase in publicity around mental health impact, and some high-profile legal cases around workplace negligence, may have given rise to more employers considering their strategy around harassment and bullying.

“There are a number of reasons which drive company owners and HR managers to want to develop a better commitment around these areas,” said Tom.

“Certainly, we believe that better mental health campaigning has been one such prompt for today’s firms. What we ensure our courses deliver, is that they grant employers a clear understanding between what is indeed bullying, as opposed to ‘firm management’.

“Making that distinction very often has people saying to us ‘I hadn’t realised how poor my behaviour had been’, or ‘I’m aware that I’ve actually managed that employee in a completely unacceptable or discriminatory way’.”

RehabWorks has delivered its training to companies of broadly differing sizes – from family run firms, to large corporates with international offices. This has enabled managers not only to recognise signs within their workplace, but to implement strategies and solutions which make a significant difference to employee retention and wellbeing.

“The feedback we’ve received from companies – across the board – has been exceptional,” commented Tom.

“Our course participants very quickly identify the positive benefits and are eager to change aspects of their workplace functions in order to ensure a healthier and happier environment for all employees. Ultimately, this not only helps individual wellbeing and retention, but it creates a huge cost saving – because of reduced sickness or re-hire costs – for the company itself.

“It really is a win-win for employers to explore the issue in this way, and we’re pleased to be facilitating such a valuable insight for businesses.”


For more information about RehabWorks’ new Bullying and Harassment Workshop, contact 0333 222 0710.


Posted in ,

RehabWorks confirms exciting acquisition of Crystal Palace Physio Group

Posted on by Caroline Farren-Hines

RehabWorks, the award-winning healthcare business headquartered in Bury St Edmunds, is to become a market-leading joint entity with Crystal Palace Physio Group.

The acquisition of Crystal Palace Physio Group has been formally completed in recent days by Archimed SAS, a health-focused private equity fund which owns RehabWorks and which also acquired Right Corecare in 2015.

With a turnover circa £6million, and a network of 12 sites in London and the South East, the newly acquired physiotherapy business is a specialist provider of Musculoskeletal (MSK) services to both the corporate and NHS markets.

Derrick Farrell, CEO of RehabWorks, will head up the combined entity.

He said: “We are very pleased to be announcing the coming together of RehabWorks and Crystal Palace Physio Group.

“This is an important step in our ongoing journey of respected healthcare provision, and in pushing the business towards becoming the leading UK provider of Musculoskeletal and Mental Health solutions.”

Mr Farrell believes the expertise and experience within the Crystal Palace Physio Group will be invaluable for the intentions of the combined business.

He added: “The NHS represents a growing opportunity for our chosen disciplines, and the ability to set up an owned network to support our growing corporate proposition will become more important over the coming years.

“Merging our businesses will be done in a careful and considered way to ensure our staff and customers benefit from the emerging operating model.”

Stuart Paterson, the current managing director and owner of Crystal Palace Physio Group, will remain with the combined business. He will join the Board with immediate effect.

Commenting on the acquisition activity, Stuart said: “Joining the business clearly represents an exciting opportunity to create a national brand across target markets.

“The culture and brand of Crystal Palace Physio Group has always been important to us, and in RehabWorks, we believe we have found a partner that is very much aligned with our vision.”

He added: “The combined size of the organisation, along with the backing of Archimed will continue to ensure the long-term success of the business.”

The combined businesses will now have a staff-force of 334, across 20 sites around the UK.

RehabWorks already has centres in Bury St Edmunds, Manchester, Fareham, Milton Keynes, Birmingham, Glasgow, Rotherham and Swindon.


Posted in ,

RehabWorks further strengthens its Executive Team with two new appointments.

Posted on by Caroline Farren-Hines

RehabWorks has further strengthened its Executive Team with two new appointments.

Kathleen Heekin joins in the role of Operations Director and Jane Muston in the role of Clinical Director, Mental Health. Kathleen brings a vast amount of Board level operational management experience gained in the Healthcare Sector over the last 20 years having previously worked in senior positions for Bupa and more latterly Optima Health.

Jane brings a wealth of experience as both a senior business leader and as an expert mental health practitioner. Jane is an experienced mental health clinician with 20 plus years of delivering evidence based preventative and treatment interventions at both an individual, team and organisational level. Jane has previously worked in the military, NHS, King’s College London and within the private Healthcare Sector

Posted in ,

RehabWorks Director to chair session at Health & Wellbeing conference

Posted on by Caroline Farren-Hines

Now in its 11th successful year, the Health and Wellbeing at Work conference is widely recognised as the UK’s leading event for improving the health, wellbeing, safety and performance of today’s workforce, many of the people that go to rehab centers come from a counseling service as betterhelp.com. The conference introduce many topics such as The Diet Dynamo and other health helpful tips as the use of steroids to improve fitness and other important topics as the sexually transmitted disease testing. We are proud to announce that RehabWorks Clinical Director, Mark Armour will be chairing the Managing MSDs & Back Pain session, he will be introducing Miami acupuncture which offers a different way of treating pain. The conference is taking place on the 7-8th March at Birmingham NEC.

Mark will also be presenting a session on “The Physiotherapists Role in the Fit Note”

Posted in ,